We are delighted to share that we have been awarded a Feefo Platinum Trusted Service Award for 2022, in recognition of our exceptional level of quality and service!
Feefo is our trusted ratings and reviews system which only collects feedback from purchase-verified customers, meaning that they are always genuine. Only the businesses meeting Feefo’s criteria of excellence and demonstrating the best customer experience are awarded a Platinum Trusted Service Award.
Feefo’s annual awards shine a light on businesses who demonstrate an outstanding service to customers, and winners are decided based on ratings that they receive from their customers. As all of their reviews are verified as genuine, this accreditation is a true reflection of our commitment to outstanding service and we could not have won this award without our wonderful customers, who take the time to share their St. Eval experiences and leave us their honest reviews.
We value each and every piece of feedback that we receive from our customers, and to be honoured with this award based on those customer interactions is truly amazing. In order to achieve this status we needed to maintain a Feefo star rating of at least 4.5 for 3 consecutive years and we could not be prouder of our current rating - which is an incredible 4.9 stars out of 5!
Each member of the St. Eval team contributes to this incredible rating with their commitment to providing our customers the very best service and producing the highest quality products: this award is testament to their passion and dedication to what they do.
Our Managing Director, Harry Young-Jamieson, shared:
"For St. Eval to receive this recognition from our customers and Feefo considering the challenges we have faced over the past couple of years is a huge achievement. None of this would be possible without the exceptional group of people we have at St. Eval who go the extra mile to deliver exceptional products and service to our customers."
A huge thank you to Feefo for awarding us this Platinum Trusted Service Award for 2022, we’re incredibly proud to have been recognised in this way!